Abstract:
In Bangladesh, banking sector is playing the vital role in nation’s economy. Currently,
there are 59 scheduled banks are operating within this country. Jamuna Bank limited one of
the renowned private commercial bank running its operation since 2001. The bank has
already gained people faith and trust for its satisfactory service and committed foreign
exchange operation through strong leadership skills. However, Jamuna bank is popular for
its smooth General banking operation including cash, account opening and remittance. In
this report I focused on the performance of JBL General banking operation division. The
study measures the performance of JBL General banking operation division and identified
the possible findings.
